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If you thought all carpet cleaning companies were more or less the same, you may want to reconsider. The ugly truth is that there are some less than competent cleaning services out there, and you want to make sure you hire the right professionals. After all, our homes are the centerpieces of our lives, and the last thing anyone wants is a botched job or poor results. The ugly truth is that there are a lot of things that could go wrong such as incomplete remediation, restoration failure, mold removal failure, billing issues, and disappointment when a company doesn’t live up to their promises. Before you let strangers into your home to clean your carpets, you need to consider several things to ensure that you are working with trustworthy and reputable professionals.

Carpet, Rug & Upholstery Cleaning Chicago

 

The Better Business Bureau

The first thing you want to consider is whether or not your cleaning service has a spotless record with the Better Business Bureau. Though online reviews are usually helpful, they can be very subjective and given by people who may have other personal motives than warning others of a bad services (such as personal social reasons like feuds with an individual). So how do you know it a business is legitimately good or bad? One of the best ways is to look at their BBB rating. And since their rating system using a lot of other ranking factors than only customer reviews, they are much more adept at finding subpar businesses.

The BBB takes a lot of factors into consideration including the length of time the business has existed, any complaint history with past customers, success in honoring commitments, transparent business practices, and several other similar qualities. Fortunately, we are proud to have an A+ rating with the BBB, so you can rest assured that our professionals are trustworthy and our service is consistent.

 

Industry Specific Certifications

Certifications help to provide a standard of excellence, but not all carpet cleaning services are properly certified. Deviation from industry standard practices can lead to lower quality services, but we are proudly IICRC certified. The IICRC (Institute of Inspection Cleaning and Restoration Certification) helps to increase consumers’ confidence in cleaning professionals. In order to achieve certification, professionals must first undergo training, study, and comprehensive examination in a variety of cleaning disciplines including upholstery, wood flooring, stone flooring, tile flooring, carpet cleaning, mold remediation, water damage, and other related tasks. Believe it or not, there is a lot of science behind the cleaning process, and professionals need to be certified to offer the highest quality of service.

 

Seeking Professional Assistance in Chicago

We proudly hold several industry respected certifications to help provide a higher standard of excellence than our competitors, so contact A. Roto Restoration. Our services are available in Villa Park, Lombard, Elmhurst, Bensenville, Roselle, Carol Stream, Glendale Heights, Schaumburg, and the greater Chicago area. If you need help with water damage, restoration services, mold inspection & remediation, or carpet cleaning services, don’t hesitate to give us a call.

 

 

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